Last Updated: 01.10.2024

Welcome to Auspokies Hotels, your trusted companion in making well-informed decisions about your travel experiences through verified hotel reviews. We value your privacy and are committed to safeguarding your personal information with utmost care and transparency. This Privacy Policy explains how Auspokies Hotels collects, uses, shares, and protects your data when you interact with our website and services.

1. Information We Collect

To provide you with the best possible service, we collect the following information:

• Personal Information: When you sign up for an account, leave a review, subscribe to our newsletter, or contact us directly, we may collect details like your name, email address, phone number, and any other information you choose to provide.
• Account Information: If you create an account, we may store your username, password, and preferences within your profile.
• Usage Data: We automatically gather data about how you use our website, including your IP address, device type, operating system, browser details, the pages you visit, and the links you click.
• Location Data: If your device allows, we may collect your location to better personalize the content you see and enhance our services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience by remembering preferences, tracking usage, and showing you personalized content and ads.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: To enable your access to our website, process your reviews, and facilitate other interactions with us.
• Personalize Your Experience: To customize the content and ads you see based on your interests and activity.
• Communicate with You: To update you about your account, respond to inquiries, provide customer support, and send promotional content and updates you’ve opted into.
• Improve Our Services: To track usage, understand trends, and enhance the functionality and performance of our platform.
• Ensure Security: To monitor for and prevent fraud and other suspicious activities.
• Meet Legal Obligations: To comply with laws and regulations and respond to legal requests.

3. Sharing Your Information

We respect your privacy and do not sell your information. We may share your data in the following circumstances:

• With Service Providers: We collaborate with trusted third-party providers to help run our platform (e.g., hosting services, payment processors, and customer support). They can access your information only as needed to perform their functions and are required to keep it confidential.
• For Legal Compliance: We may disclose your information to comply with legal requirements or to protect the rights, property, and safety of Auspokies Hotels, our users, or the public.
• Business Transfers: In the event of a merger, sale, or other business transfer, your information may be transferred as part of the transaction. We will notify you through email or a prominent notice on our website if this occurs.

4. Data Security

Your security is important to us. We employ a variety of security measures to protect your information, including encryption, access controls, and regular security audits. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will delete or anonymize it securely.

6. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal data, such as:

• Right to Access: You can request copies of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: In some cases, you can ask us to delete your personal data.
• Right to Restrict Processing: You may request restrictions on how we process your data.
• Right to Object: You have the right to object to certain types of data processing, including for marketing purposes.
• Right to Data Portability: You can ask for your personal data in a structured, commonly used format and transfer it to another service provider.

To exercise these rights, contact us via the details provided below.

7. International Data Transfers

As Auspokies Hotels operates globally, your information may be transferred and processed outside of your home country. We ensure that appropriate measures are in place to protect your data in line with this Privacy Policy and applicable laws.

8. Third-Party Links and Services

Our website may contain links to third-party sites or services not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we discover that we have unintentionally collected data from a child without parental consent, we will take immediate steps to delete it. If you believe we may have information about a child under 13, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. When we make significant changes, we will notify you by email (if you have provided one) or by posting a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please contact us at:

• Address: 2499 Great South Road, Auckland, NZ 1051
• Phone Number: +64 9 123 4567
• Email: [email protected]